Freeverse

Support Form

Important Note for iPhone / iPod Touch Users: Before contacting us for support for one of our iPhone games or apps, you might be able to solve your issue in about 10 seconds.

Click here FIRST for important iPhone & iPod Touch troubleshooting information!

If you're experiencing a problem with one of our products, please fill out this form completely to contact our support department. Our support staff will respond as soon as possible. Items marked with a * are required.

Your name*

Your email address*

Please note that if your support request is concerning a lost registration code, please first try to look up your code in the Code Retrieval System. If you are unable to find it, please use the same email address you registered with on this form. If you no longer have access to that email address, please note the old email address in the comments field.

What product are you having trouble with?*

Are you using the most current version?

To find out: On a Macintosh, click on the application in question and press Command-I; the version will be listed in the Get Info window. On a Windows PC, right-click on the application and select Properties; the version should be listed in that window. Compare your value to those on the current site.

Please give a short summary of your problem.*

Please fully describe your problem.*
Be as verbose as you can - the more information we have, the more likely we will be able to help you!

What type of computer or device are you running?*

How much RAM do you have installed?*

What operating system are you running?*

Is there anything else about your machine or your issue that you think we should know? If this is concerning an order, include your invoice number here.